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Services

Needs analysis


Overview

Marcom's web-hosted solutions are not self-served and there is not one-fits-all solution for all events. In fact, each of our solutions has been developed to respond to specific requirements.

In order to identify whether our agenda planning, networking and scheduling solutions are a good fit for your events, we first complete an in-depth needs analysis.

Our Approach

Prior to making any recommendation, we will ask you some critical questions to better understand:

  • Your organization
  • Your event
  • Your current IT system and resources
  • Your organizing team expertise
  • Your participants
  • Your expectations

This needs analysis can easily be completed through in-person meetings, over the phone or Skype or by answering a few questions by email.

Once we have a clear understanding of your needs, we will recommend what we believe is the best solution for your event. We will then walk you through the solution via an online demo. Special emphasis will be placed on aspects most relevant to you and to your participants.

At this stage, we will also provide you with a cost estimate.

If you are satisfied with this initial high level proposal, we will send you an agreement with detailed functional specifications. These documents will clearly stipulate the scope of the project and the service that Marcom will provide along with a tentative schedule.

Once approved, we move on to the setup and implementation stage of your solution.

Contact us

Marcom online appointment scheduling system works like clockwork, saving hours and hours of desk time
Carolyn Blackmore, Chief Executive, Quality English
Marcom software has revolutionized the way we are able to deliver the conference
Jacqui Jenkins, Communications Manager, Going Global Conference, British Council
I would not hesitate to recommend Marcom Consulting; they are efficient, responsive, knowledgeable and a pleasure to work with
Annie Wright, Deputy Chief Executive (Business Services), English UK